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March 22, 2005

Calling Canada

I have to order a copy of an issue from a Canadian newspaper. The paper's website provides contact information, including various phone numbers. I've checked with reception as well as the person who does the office telephone training. I've confirmed the appropriate mechanics of placing an international call from within the office.

STILL. CAN'T. GET. THROUGH. Arrrgh.

That's right, I have a master's degree, but apparently I can't place a call to Canada. Ba dum bum!

Addendum: I sent an email to Customer Service asking for help. Within minutes a very nice woman wrote back and invited me to call her directly at the paper's office in Detroit. As in Michigan. As in the United States. She was just as nice on the phone. Thank you, Pat from Detroit!

Yours, &c., LC | 11:06 AM | Librariana | TrackBack (0)

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