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? On Buying Lemon Drops at Manuel's | Main | Charming ?

March 29, 2004

Sweet, Sweet Victory

I'd been dragging my feet since my last contact with a particular vendor. After revising my letter, I sent a copy by both e-mail and snail mail last Friday. This morning, I get a call from the woman I last spoke with, who is sending me my missing issues from this year. Then I get a call from her supervisor, who agrees to extend my subscription and apologizes for the inconvenience. I am equally exceedingly polite. I exude warmth, friendliness and regret for having to get all medieval on them in my letter. We clear the air, I ask for written confirmation, and all is well.

Can you blame me for doing a jig in the elevator?

Yours, &c., LC | 12:22 PM | Librariana | TrackBack (0)

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